Healthcare CRM solution, offering seamless real-time updates, diverse payment methods, and customized doctor schedules. This transformative project aims to enhance efficiency and elevate user experiences for both healthcare providers and patients.
>/Challenge*
Create a CRM digital software solution that revolutionizes the healthcare appointment booking process, integrating features such as real-time availability updates, varied payment methods, comprehensive appointment history, statistical insights, and customizable schedules for individual doctors. The primary goal is to enhance the efficiency and user experience of both healthcare providers and patients. Opportunities arised from the following challenges:
- Booking Complexity Frustration
- Inconvenience for Patients
- Limited Visibility of Availability
- Lack of Reminders
- Inefficient Resource Allocation
- Lack of Upfront Charging Efficiency
- Lack of Data-driven Decision-making
- Specific Hours of Contact
>/01*
Appointment Booking.
The appointment booking app empowers patients to independently schedule their appointments in as little as 4 clicks!
Users can select a specific service, choose a preferred date, browse available time slots, and opt for a preferred doctor at their chosen time. The streamlined process concludes with a secure payment transaction.
User-friendly Interface.
Convenient and Quick.
Customization Options.
Increased Patient Satisfaction.
Individual Doctor Breaks/Holidays.
>/02*
Payment Gateways.
Access 100+ payment methods, including buy now, pay later options that can boost sales by an average of 25%, and bank debits and real-time payments that can lower transaction costs.
Access 100+ payment methods.
Isolated/Secure Infrastructure.
Transmitter Licenses in US/EU/UK.
Subscriptions and Discounts.
>/03*
Schedule Overview.
Our system ensures efficient scheduling by directly assigning appointments to a Doctor-Specific Schedule and allows blocking out of holidays/breaks/meetings which can be optionally created as recurring events.
Doctor Specific Schedule.
Holidays/Breaks/Meetings Blocking.
Recurring events.
Google/Outlook Clanedar Sync.
>/04*
Notifications & Marketing.
Enhance your scheduling efficiency with our Notifications & Marketing module. Receive booking email confirmations, send SMS appointment reminders, and run targeted email/SMS marketing campaigns.
Booking E-mail Confirmations.
SMS Appointment Reminders.
E-mail/SMS Marketing Campaigns.
WebApp Push Notifications.
Automate
Your Booking System7000+ Clients Rated Experience
Payment
Gateways
100+
>/Roadmap*
As we move forward, user feedback will be instrumental in refining our platform, ensuring that it evolves to meet the dynamic needs of the healthcare industry. The roadmap underscores our dedication to creating a robust, user-friendly, and future-ready solution that empowers healthcare professionals and enhances the patient experience in the evolving landscape of medical appointment planning.